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International Co-operation and Conflict 1930s - 1960s Quiz

International Co-operation and Conflict 1930s - 1960s Quiz

International Co-operation and Conflict 1930s - 1960s Quiz Test

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Quiz Questions And Answers

In a conflict situation, listening to the opposition is not difficult.

True
False

Crucial discussions in a third language will exhaust the listener and cause resentment.

True
False

Be aware that all people around the table, including yourself, are filtering and interpreting every word through a personal screen of:

attitudes
physical appearance
age

Empathic listening is possibly the most second most important skill a successful negotiator can have.

True
False

Listening should be passive, not active

True
False

Traps for listeners include:

taking notes
half truths
name calling

Negotiation is a complex form of communication.

True
False

Listening is different in an atmosphere of anxiety or threat.

True
False

Effective listening is the foundation stone of the negotiation and conflict resolution process.

True
False

Negotiators are free agents who can make personal undertakings or decisions.

True
False
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