CCISO Certified Chief Information Security Officer Quiz Test
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Quiz Questions And Answers
If retailer call to confirm his transactions then how many transactions would we confirm from helpline?
Exact procedure of reversal is DONECODE; PASSWARD and send it to 3567.
A retailer can revert 3 transaction in 24 hours / in a day it self and after three transactions he can also revert more transactions by generation the request over helpline 170.
If customer calls over the helpline and complaints that he have difference in his amount then what will we guide him?
If Retailer calls over the helpline tells that he has done a wrong transaction for which he has delete the Done Code then as per his request we guide him Done Code.
If retailer calls over the helpline and complaint that is facing weak coverage in indoor then we will generate his complain.
If Retailer calls over the helpline and want to generate NPR of his 3 MNPs numbers then we will send his all 3 NPR's on the same call.
If retailer calls over the helpline and query about any 310 related services then we will guide him to call 310 for help.
If RSO call over the helpline 170 to confirm the available balance of Retailer's top shop account then will will confirm the available balance to the RSO without any verification.
When a client is added to your caseload, what should you be looking for the first time that you enter that record (Tick all that apply)
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