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CCISO Certified Chief Information Security Officer Quiz

CCISO Certified Chief Information Security Officer Quiz

CCISO Certified Chief Information Security Officer Quiz Test

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Quiz Questions And Answers

If retailer call to confirm his transactions then how many transactions would we confirm from helpline?

Unlimited
3
6
5

Exact procedure of reversal is DONECODE; PASSWARD and send it to 3567.

True
False

A retailer can revert 3 transaction in 24 hours / in a day it self and after three transactions he can also revert more transactions by generation the request over helpline 170.

False
True

If customer calls over the helpline and complaints that he have difference in his amount then what will we guide him?

We will generate his complaint in "BB Account Issues - Account Statement"
We will route him to visit nearest Askari Bank Branch
We will generate his complaint in "Fund Transfer Issues - Fund Transfer Others"

If Retailer calls over the helpline tells that he has done a wrong transaction for which he has delete the Done Code then as per his request we guide him Done Code.

True
False

If retailer calls over the helpline and complaint that is facing weak coverage in indoor then we will generate his complain.

No
Yes

If Retailer calls over the helpline and want to generate NPR of his 3 MNPs numbers then we will send his all 3 NPR's on the same call.

Yes
False

If retailer calls over the helpline and query about any 310 related services then we will guide him to call 310 for help.

True
False

If RSO call over the helpline 170 to confirm the available balance of Retailer's top shop account then will will confirm the available balance to the RSO without any verification.

True
False

When a client is added to your caseload, what should you be looking for the first time that you enter that record (Tick all that apply)

Basic details such as date of birth, address gender and ethnicity are in place
Nothing until I actually see the person
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